Refund Policy
Last updated: 7 October 2026
Returns
Our products are freshly stone-ground and made to order, hence returns are not accepted.
Replacement or refund is applicable only in case of wrong, damaged, or genuine quality issues, reported within 24 hours of delivery.
Physical return pickup is available only in Mumbai.
For locations outside Mumbai, refunds (if approved) may be processed after verification.
Cancellations
Orders can be cancelled or modified within 30 minutes of placing the order.
Once grinding or dispatch has started, cancellation is not allowed.
Customized and made-to-order atta products are non-cancellable.
Contact
- Business
- Asha Heritage Industries (brand: Flourma)
- Address
- Shop No. 9-10, Ground Floor, Singhania Building 16, Anantwadi, Mumbai 400002, Maharashtra, India
- info@flourma.com
- WhatsApp / phone
- +91 98671 16298
- Hours
- Mon to Sat: 9am to 7pm. Sunday: holiday
- FSSAI licence
- 21525001000789
- Grievance officer
- Parth Gupta, Founder (info@flourma.com, +91 98671 16298)
- Country of origin
- India